01
AI Knowledge
Give AI access to your business information, documents and internal knowledge.
Explore capability
→
CUSTOM CRM SOLUTIONS
Build Stronger Customer Relationships with a Smarter CRM System.
Manage Leads, Sales, Customers and Follow-Ups in One Central Platform.
Customer data should never be scattered across
spreadsheets, WhatsApp, or personal notes.
All customer information should be kept in
one system that is easy to manage.
M-Code Studio builds custom CRM systems around your sales process, customer journey, and operational needs of your business.
Custom Built
Scalable System
Centralised Data
Built for Your Workflow
FOLLOW-UP PERFORMANCE
Follow-Ups
78%
crm.mcodestudio.com
CRM Overview
+ Add Lead
TOTAL LEADS
1,284
↑ 18.4% this month
ACTIVE CUSTOMERS
836
↑ 12.7% this month
SALES VALUE
RM84K
↑ 23.1% this month
Recent Leads
View All →
AF
Ahmad Fauzi
Website • 8 min ago
New
SN
Siti Nur
WhatsApp • 24 min ago
Follow Up
MR
Mohd Razak
Facebook • 1h ago
Hot Lead
NH
Nur Hana
Referral • 2h ago
Won
Sales
This Month
AUTOMATED FOLLOW-UP
24 Follow-Ups
✓
✓
Lead follow-up completed
✓
Customer reminder sent
CORE CRM MODULES
One Central Place for Every Customer Relationship.
All customer processes are organised in one system so your team can manage leads, sales, follow-ups and customers more efficiently.
MODULE 01
Lead Management
Capture and distribute leads from multiple channels to sales representatives in a more organised and automated way.
Website
WhatsApp
Ads
Events
Auto Assignment
Automation & Integration
Connect Your Systems. Automate Your Workflow.
Connect your CRM with communication channels, automate your sales processes and monitor performance through real-time data.
MODULE 01
Communication Integration
Connect your CRM via API to the communication channels used by your business.
WhatsApp
Email
SMS
Web Forms
Chatbots
API
MODULE 02
Smart Automation
Reduce manual work with automated workflows for lead assignment, follow-ups and escalation.
Lead
Assigned
Assigned
→
Follow-Up
Reminder
Reminder
→
Escalation
Workflow
Workflow
MODULE 03
Real-Time Analytics
Monitor sales performance through a dashboard that provides a clear overview of leads, pipeline, conversion and salesperson performance.
All key metrics are brought together
in one view, allowing management
to clearly monitor sales
performance and progress.
Total Leads
1,248
Pipeline Value
RM248K
Conversion Rate
24.8%
Salesperson Performance
86%
Scalable Architecture
Start With CRM. Scale Into IBMS.
Build a system that grows with your business — from CRM to a more connected operational ecosystem.
Scalable Growth
Built to grow with your business.
Your CRM can scale with business growth without rebuilding the entire system.
CRM
+
ERP
+
IBMS
CRM
Front-Office
Focuses on customer relationships, sales processes, and front-office communication.
Leads
Customers
Sales
Follow-Ups
VS
ERP
Back-Office
Focuses on internal operations, finance, and business resource management.
Finance
Inventory
Procurement
HR
The Bigger Picture
Connect Everything Into One Business System.
Connect CRM with ERP, Inventory, Accounting, or Payment Gateways to form an Integrated Business Management System (IBMS).
CRM
+
ERP
+
Inventory
+
Accounting
+
Payment Gateway
→
IBMS
Custom CRM & Business Systems
Your Business.
Your CRM.
Built around the way your business actually works — from customer management and sales to daily operations.
AI Capabilities
AI that works for your business.
More than just a chatbot. Connect AI with knowledge, memory, tools and workflows to build a smarter and more structured business system.
02
AI Memory
Maintain context so AI can better understand previous interactions and information.
Explore capability
→
03
AI Checker
Review information or AI-generated output before the next process takes place.
Explore capability
→
04
AI Actions
AI does more than answer questions. It can trigger actions within your business workflows.
Explore capability
→
ϟ
05
AI Tools
Connect AI to the tools, APIs, databases and systems your business relies on.
Explore capability
→
DB
→
API
06
AI Feedback
Use feedback to understand system performance and continuously improve the user experience.
Explore capability
→
✓
SOUND FAMILIAR?
Every business owner has been here before.
If you're dealing with any of these problems, you're probably in the right place.
Replying to messages until midnight
01
+
Discover the problem
→
Losing leads because you reply too late
02
+
Discover the problem
→
Too many contacts stuck inside spreadsheets
03
+
Discover the problem
→
Afraid to send broadcasts. Worried your number gets banned
04
+
Discover the problem
→
Why M-Code Studio
Built Around Your Business. Not a Generic CRM.
We design CRM systems around your actual sales process, team structure, and customer journey — giving your business a system that is easier to use and built to grow.
Why M-Code Studio
A CRM designed around your real workflow.
Instead of forcing your business into a generic database, we build the CRM around how your team actually works.
01
Custom Workflows
Designed around your actual
sales process.
02
User-Friendly UI
Simple interfaces your team
can use comfortably.
03
Modular Architecture
Add capabilities as your
business evolves.
04
Continuous Support
Ongoing support as your
system grows.
Who Is It For?
Built for businesses with growing sales operations.
A CRM is ideal for businesses that manage sales teams, large customer databases, and multiple sales channels.
Sales Teams
Large Customer Databases
Frequent Customer Enquiries
Multiple Sales Channels
Designed for Different Industries
Flexible CRM architecture for different business environments.
Corporate Services
Property
Healthcare
Education
Retail
Manufacturing
Construction
SMEs
And More
Technology & Platforms
Powered by Proven Digital Technologies.
We combine reliable platforms, modern development tools, cloud infrastructure and artificial intelligence to build secure, scalable and connected digital solutions.
Development
Cloud & Hosting
Database
Artificial Intelligence
Design
Business Tools
WordPress
CMS Platform
WooCommerce
eCommerce
Laravel
Web Framework
JavaScript
Development
PHP
Backend Development
React
User Interface
Next.js
Web Framework
Vercel
Cloud Deployment
Node.js
Server Technology
HTML5
Web Structure
CSS3
Interface Styling
Bootstrap
UI Framework
MySQL
Database
VS Code
Code Editor
Git
Version Control
GitHub
Code Repository
XAMPP
Local Development
ChatGPT
Artificial Intelligence
Claude
Artificial Intelligence
Canva
Visual Design
GoDaddy
Domain & Hosting
NETKL
NetKL
Hosting Provider
LUMINA
Lumina
AI Creative Tool
SPACE
SHIP
SHIP
Spaceship
Domain & Hosting
We select the right technology based on your project requirements,
business workflow, scalability, security and long-term goals.
Frequently Asked Questions
Questions? We Have Answers.
Everything you need to know about customizing, integrating, and scaling your CRM system.
Yes. Sales stages, workflows, and
user roles can be configured according
to your existing sales process.
Yes. Existing customer data can be
migrated into the new CRM system
as part of the implementation process.
Yes. Role-Based Access Control
can be implemented so each user
receives the appropriate level of
access to CRM data and functions.
Yes. The CRM can be connected through
supported APIs and required approvals,
depending on the integration platform.
Yes. The CRM uses a modular architecture
that allows additional features and
capabilities to be added as your
business grows.
Need a CRM tailored to your workflow?
We can discuss your requirements.
Dipercayai oleh pelbagai bisnes
Sebahagian daripada jenama yang telah kami bantu membina sistem digital mereka.
